RECALL NOTICE
Product Identifying Characteristics:
Body Wash Empowered, Grounded, Loved
Body Lotion Loved
Mini Collection Gift Sets
CUSTOMERS SHOULD STOP USING AND RETURN THESE PRODUCTS
Lot numbers can be found on the bottom of each bottle.
These products were manufactured September 2023.
Description: This recall involves
Body Wash Grounded 12 oz. and 1 oz.
LOT 23H14
LOT 23I05
Body Wash Loved 12 oz. and 1 oz.
LOT 23I06
LOT 23I07
Body Wash Empowered 12 oz.
23I01A
23I01B
Body Lotion Loved 12 oz. and 1 oz.
LOT 23I08
LOT 23I09
Mini 1 OZ Bottles | Collection Gift Set
**With any of the above Lot Numbers
Incidents/Injuries: Tests show the Recalled Products contain pluralibacter gergoviae causing foul smell. The firm has received no incidents involving harm or injuries. One incident involving foul smell was reported. In no instances did the safety fail. No injuries have been reported.
Remedy: Customers should stop using the above mentioned body washes and lotions, and return to point of purchase, or as provided below, for a refund or exchange.
Return and replacement instructions: Return to point of purchase, or contact us at recall@lifetherapy.com, or call 630-543-3434 with the lot number, product name and quantity returning. We will also need your proof of purchase. We will issue you a return label and at your choice, either refund for the amount of your purchase, or an exchange of another product of Lifetherapy of equal or lesser value. Registered consumers will then receive instructions to return the product to the Lifetherapy Corporate Offices at 1035 West Fullerton Ave., Addison, IL 60101.
These Products were possibly sold at: Lifetherapy.com, Amazon, Hilton New Orleans Riverside, Westin Desert Willow Villas, Omni WIlliam Penn, Terranea Resort, Rusted Window Boutique and La Grande Orange.
Manufactured in: USA